5 stars - What A Relief!
Ok, going from in-town cable provided internet to
living in the country is hard… IP service is really a vital utility today. At first, I spent 10 months on an internet satellite provider… a provider that is the opposite of what they called themselves… (not exceeding my expectations) but when my bill was close to $700 for one month, that was enough. (I had their business package to get 100GB per month)
Quick story, after 90 days with this internet satellite provider, one has to pay for a service call close to $200. Stupid me, I thought such a provider would stand behind their equipment, after all, I am leasing
it, right? I gladly paid the $210 to cancel my remaining contract.
I then called VABB and they took their time to look at my address, compare it with their coverage map and
even though not firm commitment was made, we setup
a site survey. The professionalism shown by the VABB personnel was awesome. They looked around my property and took their time to find the best radio antenna. Furthermore, they came to me and said, we can get you these “x” speeds for download and upload, but I (the tech) called another tech to bring out an even stronger radio antenna.
VABB worked with me to find the best place to hide the antenna and really, it’s cool… yes, I am a geek! I am very happy to report, about 34 up and 30 down, yes, it will vary, but come on, it’s out in the country! Given I was on satellite internet, paying double… and on a perfect day, 5 up and 10 down, I am just one happy customer… and I took advantage of their unlimited package. Yes, it’s more expensive than cable, but given the solution and an answer, it’s worth it. No issues with VPN, streaming Netflix and even 4k!
- John Halle Wilson |
Hello John, thanks for your kind words and for taking the time to review our services. I can't tell you how much satisfaction it gives our team to get speeds like that in the middle of rural nowhere. And the technology is getting better!